Getting service right : overcoming the hidden obstacles to outstanding customer service /
Material type:
TextPublication details: [Place of publication not identified] : [Publishers name not idntified], 2019.Description: vii, 219 pages ; 23 cmISBN: - 9780578433363
- REF.658.812 T57
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| REFERENCE BOOKS | LAPULAPU-CEBU INTERNATIONAL COLLEGE REFERENCE SECTION | REF.658.812 T57 2019 (Browse shelf(Opens below)) | Available | 001582 |
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| REF.658.8 P93 2019 Principles of marketing: an introductory guide / | REF.658.8 P93 2020 Marketing / | REF.658.8 P93 2020 Marketing / | REF.658.812 T57 2019 Getting service right : overcoming the hidden obstacles to outstanding customer service / | REF.658.827 C47 2020 Career self-management and personal branding: a strategic approach to developing superior skills and marketing them professionally / | REF.658.8342 C76 2020 Consumer behavior : building marketing strategy / | REF.658.8342 M26 2020 Understanding consumer behavior / |
"Getting Service Right is filled with examples from well-known organizations, real stories from frontline employees, and the latest scientific research. These powerful, sometimes, counterintuitive insights can be applied at the organizational, departmental, or individual level to help the entire team deliver outstanding customer service"--Page 4 of cover
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