TY  - BOOK
AU  - Gabby Walters 
AU  - Judith Mair 
TI  - Reputation and image recovery for the tourism industry
SN  - 9781911396673
U1  - REF 338.4791 R29 
PY  - 2019///
CY  - Oxford
PB  - Goodfellow Publishers Ltd.
KW  -  BUSINESS & ECONOMICS Industries General
KW  - Emergency management
KW  - Case studies
N2  - Crises and disasters that impact tourism can have extensive reputational implications for the organisations and destinations involved. This text uses real life cases studies to contextualise the relevant theories and unpacks examples of best practice to show how carefully managed response strategies can ensure the organisation's future survival
ER  -