TY  - BOOK
AU  - David Alan Collier
AU  - James R. Evans
AU  - William Lindsay
TI  - Operations management and total quality management
SN  - 9789814878456
U1  - REF 658.562 C69 
PY  - 2020///
CY  - Australia
PB  - Cengage Learning
KW  -  Gestion
KW  - Management
KW  - Total Quality Management
ER  -