TY - BOOK AU - Shiba,Shōji AU - Graham,Alan AU - Walden,David AU - Lee,Thomas H. AU - Stata,Ray ED - Center for Quality Management (Cambridge, Mass.) TI - Four practical revolutions in management : : systems for creating unique organizational capability SN - 9781563273889 [paperback] AV - HD62.15 .S55 1993 U1 - REF 658.4013 Sh61 1993 20 PY - 1993/// CY - Cambridge, Mass., Norwalk, Conn. PB - Productivity Press KW - Total quality management N1 - "Center for Quality Management."; Includes bibliographical references and index ER -