TY - BOOK AU - Thomas S. Bateman AU - Scott Snell AU - Robert Konopaske TI - Management: leading & collaborating in a competitive world SN - 9781260092288 U1 - REF.658 B31 PY - 2019/// CY - New York, New York PB - McGraw Hill Education KW - Gestion KW - Management N2 - Emphasizes six essential performance dimensions: cost, quality, speed, innovation, service and sustainability. This results-oriented focus delivers value to the customer and a competitive advantage to managers and their employers. Its cutting edge topical coverage draws from a wide variety of subjects, sources, and personal experiences. Ongoing themes include real results, ethics, culture, leadership, and collaboration ER -