000			02122nam a2200229Ia 4500
003			PH-LCIC
005			20250908102519.0
008			240527s2020 xx 000 0 und d
020			_a9781138338883
040			_cLCIC LIBRARY
082			_aREF.647.94068 B63
245		0	_aHuman resource management in the hospitality industry : _ba guide to best practice /
260			_aOxon : _bRoutledge, _c2020.
300			_a550 pages; 1 online resource
520			_a"Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: - Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the 'gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. - Five new chapters on: organisational culture, modern labour markets, emotions and well-being, careers in hospitality and digital HRM. - New international case studies throughout to explore key issues and show real life applications of HRM in the Hospitality industry. Written in a user-friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge"
650			_aBUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism
650			_aBUSINESS & ECONOMICS / Industries / Service Industries
650			_aHospitality industry Personnel management
700			_aM. J. Boella _eAuthor
700			_aSteven Goss-Turner _eAuthor
942			_2ddc _cREF
999			_c1219 _d1219