000 00603nam a2200193Ia 4500
003 PH-LCIC
005 20250911140446.0
008 240527s2019 xx 000 0 und d
020 _a9781984624703
040 _cLCIC LIBRARY
082 _aREF.338.4791 C96
100 _aAleksandar Mratinković
_eEditor
245 0 _aCustomer service in travel & tourism /
260 _aNew York, New York :
_b3G E-Learing,
_c2019.
300 _a xii, 280 pages : black and white, and colour illustrations ; 26 cm + 1 DVD
650 _aCustomer relations
650 _aTourism Customer services
942 _2ddc
_cREF
999 _c1355
_d1355