000			01962nam a2200229Ia 4500
003			PH-LCIC
005			20250922084128.0
008			240527s2020 xx 000 0 und d
020			_a9781260547955
040			_cLCIC LIBRARY
082			_aREF 658.45 F66
245		0	_aBusiness and professional communication : _bputting people first /
260			_aNew York, New York : _bMcGrawHill Education, _c2020.
300			_a xxii, 372 pages : color illustrations ; 27 cm
520			_a"A rapidly evolving global workplace requires students to develop a variety of professional skills to succeed. Professional success often rests on the ability to listen, engender trust, adapt to cultural differences, and consider the perspectives of others. To highlight these skills in professional settings, Kory Floyd and Peter Cardon adopt a people first approach that prioritizes quality workplace relationships. Using dozens of authentic examples from the business world, 'Business and Professional Communication : Putting People First' emphasizes how students can communicate in person and in virtual settings to develop meaningful, rich, and productive professional relationships in a technology-saturated world. Occurring in every chapter, the 'People First' feature presents students with realistic scenarios that are sensitive, discomforting, or tricky to manage. It then teaches students how to navigate those situations effectively. Students are given concrete skills for preserving relationships with others as they encounter these difficult moments and conversations. Throughout each chapter, students encounter opportunities to engage in skill building, self-assessment, and critical thinking."--adapted from A People First Approach, page x
650			_a Business communication
650			_aCommunication in organizations
650			_aCommunication in management
700			_aKory Floyd _eAuthor
700			_aPeter W. Cardon _eAuthor
942			_2ddc _cREF
999			_c1597 _d1597