000			01782nam a2200229Ia 4500
003			PH-LCIC
005			20251007100023.0
008			240527s2019 xx 000 0 und d
020			_a9781138505179
040			_cLCIC LIBRARY
082			_aREF 387.542068 G35
100			_aPhilip Gibson _eAuthor
245		0	_aCruise operations management : _bhospitality perspectives /
250			_aThird edition
260			_aAbingdon, Oxon : _bRoutledge, _c2019.
300			_a xix, 379 pages : illustrations, maps ; 24 cm
520			_aCruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike. Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include: New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies A new chapter on 'Leadership in the cruise industry' New international case studies throughout to provide a real-world insight into the industry Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons
650			_aCruise lines Management
650			_aTransport
650			_aOcean travel Management
942			_2ddc _cREF
999			_c2200 _d2200