000			02048nam a2200229Ia 4500
003			PH-LCIC
005			20251022163004.0
008			240527s2019 xx 000 0 und d
020			_a9781138609037
040			_cLCIC LIBRARY
082			_aREF 153.68 B95
100			_aStephen Edward Burt _eAuthor
245		4	_aThe art of listening in coaching and mentoring /
260			_aLondon : _bRoutledge, _c2019.
300			_a3185 pages; _b 1 online resource.
300			_a3185 pages;
520			_aThis book answers a number of fundamental questions about listening in coaching and mentoring. What difference does being heard make to the speaker? How does it have that effect? What are the necessary components of good listening? How do you evaluate your practice as a listener and how do you improve? The process of writing this book led the author to look closely at his own practice, test, experiment, and push his listening to a higher level. He invites the reader to do the same. This book identifies what it takes to listen well - the skills, mind-set, presence, self-awareness and self-management - and why it can be hard. It demonstrates how four modes of listening- attention, inquiry, observation and use of self - all contribute to the listener's understanding and to the speaker's awareness. It argues that we all have a 'learning edge' as listeners and provides a framework that helps each of us find it. The book is intended as a companion for anyone who commits to becoming a good listener. It shows how to develop expertise in the four modes of listening. It offers examples and principles to guide practice, questions for reflection, and a series of 'workouts' to help the listener develop their ability to listen. It encourages by showing how good listening is simple - you turn up, pay attention, and listen with all you have, and it challenges by identifying the work it takes to do that
650			_a BUSINESS & ECONOMICS General
650			_aPSYCHOLOGY Cognitive Psychology
650			_aMentoring
942			_2ddc _cREF
999			_c2798 _d2798