000 00580nam a2200169Ia 4500
003 PH-LCIC
008 240527s2021 xx 000 0 und d
020 _a9781119488590
040 _cLCIC LIBRARY
082 _aREF 362.1 D71
245 0 _aPatient no longer :
_bwhy healthcare must deliver the care experience that consumers want and expect /
254 _cRyan Donohue and Stephen K. Klasko
260 _aChicago` :
_bHealth Administration Press,
_c2021.
300 _axx, 223 pages : illustrations ; 22cm
300 _axx, 223 pages : illustrations ; 22cm
942 _2ddc
_cREF
999 _c3264
_d3264