000			00823nam a2200193Ia 4500
003			PH-LCIC
005			20250826153040.0
008			240527s2019 xx 000 0 und d
020			_a9781138499690
040			_cLCIC LIBRARY
082			_aREF.362.1068 Om11
100			_aVincent K. Omachonu _eAuthor
245		0	_aHealthcare value proposition: _bcreating a culture of excellence in patient experience /
260			_aNew York, New York : _bRoutledge, _c2019.
300			_a xvi, 229 pages : illustrations
520			_aThis book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality, technology, costs, productivity, and customer service.
650			_a Medical care Quality control
942			_2ddc _cREF
999			_c587 _d587