Healthcare value proposition: creating a culture of excellence in patient experience /

By:

Vincent K. Omachonu [Author]

Material type: Text

TextPublication details: New York, New York : Routledge, 2019.Description: xvi, 229 pages : illustrationsISBN:

9781138499690

Subject(s):

Medical care Quality control

DDC classification:

REF.362.1068 Om11

Summary: This book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality, technology, costs, productivity, and customer service.

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Item type	Current library	Call number	Status	Date due	Barcode
REFERENCE BOOKS	LAPULAPU-CEBU INTERNATIONAL COLLEGE REFERENCE SECTION	REF.362.1068 Om11 2019 (Browse shelf(Opens below))	Available		000587

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Previous	REF.362.1068 B27 2019 Leadership in health care /	REF.362.1068 Es74 2018 Essentials of public health management /	REF.362.1068 H34 2018 Healthcare services /	REF.362.1068 Om11 2019 Healthcare value proposition: creating a culture of excellence in patient experience /	REF.362.1072 Sh61 2019 Health services research methods /	REF.362.14 T41 2019 3G handy guide: caregiving /	REF.362.19892 H34 2019 Health for all children /	Next

This book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality, technology, costs, productivity, and customer service.

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