Healthcare value proposition: creating a culture of excellence in patient experience /
Material type:
TextPublication details: New York, New York : Routledge, 2019.Description: xvi, 229 pages : illustrationsISBN: - 9781138499690
- REF.362.1068 Om11
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| REFERENCE BOOKS | LAPULAPU-CEBU INTERNATIONAL COLLEGE REFERENCE SECTION | REF.362.1068 Om11 2019 (Browse shelf(Opens below)) | Available | 000587 |
This book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality, technology, costs, productivity, and customer service.
There are no comments on this title.
Log in to your account to post a comment.